Parts Returns
New Holland Auto Group Parts Department Return Policy:
- All part(s) returns MUST have a parts return slip completed with the original/copy of the invoice attached.
- All part(s) returns MUST be in their original packaging and in salable condition.
- All part(s) MUST be checked for damage and proper fit before prepping or painting.
- All damaged parts MUST be returned within 3 business days of delivery/purchase to be eligible/considered for credit. Be advised that there is a 60-day limit on all parts returns. For All part(s) returns processed after the 60-day limit, 50% of the Dealer's current cost will be the amount received as the credit.
- All Special-Ordered part(s) returns are subject to a restocking fee of 20% of the sale price of the part(s).
- All Cores MUST be returned in the original packaging from the manufacturer and drained of all fluids.
List
of Items that MUST be Inspected at
Time of Delivery:
- ALL Glass
- ALL Exhaust Components
- ALL Interior Trim Pieces
- ALL Accessory Items (example: floor mats, touch-up paint)
- ALL Parts that do not have OEM packaging associated.
- ALL Parts labeled as "NON- RETURNABLE" on the Invoice
If you are requesting our team to pick up a part to be returned to us, please fill out the form below and we will schedule a pick-up as soon as possible.
Parts Return Request
* Indicates a required field
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